Contemporary Management or Performance Based Instruction includes a Microsoft Word diskette

Contemporary Management

Author: Gareth R Jones

Contemporary Management by Jones and George distinguishes itself through its authorship, comprehensive, current contents, rich and relevant examples and applications and experiential exercises provided in every single chapter. The cutting-edge 5th Edition continues to redefine what principles of management texts should look, sound, and feel like. As an author team Gareth Jones and Jennifer George are uniquely qualified to write about both the strategic and organizational challenges managers face. Contemporary Management is a comprehensive text that surveys the theoretical underpinnings of modern management thought and research. Through a variety of examples from small, medium, and large companies it shows the reader how those ideas are used by practicing managers. A hallmark of this text is its focus on the "Manager as a Person," which discusses managers as real people with their own personalities, strengths, weaknesses, opportunities, and problems.

Interesting book: Body Reflexology or Simple Taoism

Performance-Based Instruction, includes a Microsoft Word diskette: Linking Training to Business Results

Author: Dale Brethower

Do you need some performance magic NOW?
You see the performance and productivity expectations. Now you need a little magic to make them happen. The magic is here! With this book as your guide, you'll pinpoint the goal, you'll find the gap between that goal and where you are now, and then you'll close the gap. Simple, quick, inexpensive, and effective--that's what Performance-Based Instruction is about! using these brilliant designs, you will clarify job expectations and foster pride and confidence in employees' work performance.
When performance improvement is vitally needed--the concerned practitioner would do well to heed Smalley and Brethower's thoughtful advice.
--Robert O. Brinkerhoff, professor of educational leadership, Western Michigan University This book gives you the tools you need to:

• Conduct on-the-job training
• Establish team training
• Design job aids
• Perform needs assessments
• Evaluate training...and more!

The User's Manual appAndix gives you specific pointers on using this book as a guide in an HRD department, as a text in an academic setting, or as a professional development tool for solo practitioners. The enclosed Microsoft Word® diskette gives you an electronic, customizable source of quick-implementation job aids. It's all here. Grab this book of spells, add a dash of attentive work, and create some performance magic today!

Table of Contents:

	Acknowledgments
	Preface
1	Performance-Based Instruction: Application to Customer Service	3
2	Performance-Based Instruction on the Job	15
3	Performance-Based Teamwork Training	27
4	Performance-Based Development	42
5	Performance-Based Instruction and the Hawthorne Effect	55
6	Performance-Based Instruction and Job Aids	66
7	Performance-Based Instruction: A Paradigm for Twenty-First-Century Human Resource Development	83
8	Converting to Performance-Based Instruction	94
9	Transfer of Training: Linking to What Happens Before and After	106
10	Needs Assessment and Performance-Based Instruction	120
11	A Structured-Design Approach for Performance-Based Instruction	137
12	Integrating Evaluation Into Performance-Based Instruction	156
13	Performance-Based Instruction and Learning-to-Learn	182
	Appendix: User's Manual	197
	Bibliography and References	211
	List of Figures on Diskette	217
	About the Authors	219
	Index	221