Management or Valuing Technology

Management

Author: Robert Kreitner

Now in its tenth edition, Management continues to offer a practical, student-oriented approach to four central themes: change, diversity, ethics, and globalization. Author Robert Kreitner relies on more than 30 years of research and teaching experience to ensure that students gain a solid understanding of management principles. In addition to coverage of timely and relevant issues such as corporate responsibility, the text promotes skill development through hands-on exercises and team-building activities.

With all data and examples updated to reflect current trends, the Tenth Edition integrates issues from popular culture and media, putting topics in context and engaging students. A range of pedagogical features—including in-text and video cases, Internet activities, and interactive annotations—support students as they prepare for the rigors of contemporary management.

• New! The Tenth Edition includes coverage of emerging research and hot-button topics, including Wilson's managerial skills profile; the implications of "cultural intelligence"; new research on how people rationalize unethical conduct; and the role of Web logs ("blogs").
• New! Test Prepper self-quizzes at the end of each chapter include true/false and multiple-choice questions (with answers at the end of the book).
• New! The Eduspace online learning tool pairs the widely recognized resources of Blackboard with quality, text-specific content from Houghton Mifflin. Eduspace makes it easy for instructors to create all or part of a course online. Classroom Response System ("clicker") content, homework exercises, tests,tutorials, and supplemental study materials all come ready-to-use. Instructors can choose to use the content as is, modify it, or even add their own.
• New! Part-ending Managers-in-Action video cases focus on high-profile managers and the challenges they face concerning project management, training, and other issues. New cases examine global diversity at Hewlett-Packard, planning and decision making at Percy Inn, and the management of human capital at Accenture.
• New! All chapter-opening cases, 16 chapter-closing cases, and 14 boxed features are new to this edition. Other popular features have been retained and completely updated, including How-to-Do-It instructions, summaries, terms, Hands-On Exercises, and Internet Exercises.
• Updated! Managing Diversity features highlight the importance of diversity in the workplace. New coverage includes religion in the workplace, biased decision making, and a Native American's vision for a better future.
• Updated! Management Ethics boxes, which focus on the importance of ethical decision making, cover issues such as the "two faces" of Wal-Mart, keeping blogs in check, and hardball organizational politics.
• Updated! The Global Manager boxes examine the role managers play in a world that is shrinking rapidly. Several new examples aid in preparing students to meet this role by introducing them to current issues and strategies, such as a global supply-chain crisis at Dell, culture and the perception of planning and control, and risk management at BMW.
• Updated! Interactive Annotations take students from the text to the Web for a dynamic learning experience. These contemporary anecdotes, quotations, self-assessment tools, and thought-provoking questions allow students to hone their conceptual, self-management/teamwork, and administrative skills. The instructor web site provides answers, comments, and interpretations for the annotations.

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Valuing Technology: Organisations Culture and Change

Author: David Skinner

Valuing Technologyopens up new directions in the analysis of socio-technical change within organizations. Based on a major study of the introduction of management information systems in health, higher education and retailing, it explores the active role of end-users in the innovation process. Subjects covered include:

• the valuing of technology via the on-going construction of needs, uses and utilities
• the interplay of organizational and technological cultures
• occupational identities, organizational inequalities and technological change
• the gendering of technological and organizational change
• interpretative flexibility and the 'stabilization' of technological systems.

Booknews

A product of a research project called Technology Acquisition as a Process of Consumption: Negotiation Needs and Negotiating Uses. Sociologists draw on social studies of technology, gender studies, and the sociology of consumption to analyze sociotechnical change within organizations. They look at the introduction of management information systems in health, higher education, and retailing and explore the role of end-users in innovation. There is no subject index. Annotation c. Book News, Inc., Portland, OR (booknews.com)

Table of Contents:

	List of illustrations
	Acknowledgements
	Introduction	1
Pt. I	Theorising techno-organisational change	15
1	The technology-organisation relation: settings and contexts	17
2	The construction and consumption of sociotechnology	40
Pt. II	Case studies in techno-organisational change	71
3	Closing and reopening the black box	73
4	Professional identity in techno-organisational change	100
5	Organisational culture and technological change	126
6	Gendering technological change: femininity and the construction of skill	147
Pt. III	Comparative analyses of techno-organisational change	169
7	Developing value: constructions of usability and utility	171
8	Ending the acquisition process: stabilisation and incorporation	197
	Conclusion	219
	App.: methodology	230
	Bibliography	244
	Index	255