Supervision or Beyond Sweatshops

Supervision: Concepts and Skill Building

Author: Samuel C Certo

Certo's SUPERVISION prepares students to be supervisors. It is based on the premise that organizational variables like the nature of the workforce, computer and communication technology, and the design of organization structures are changing perhaps more rapidly than at any other time in history. All of these factors have a direct influence on supervisors' roles.

Table of Contents:

PART ONE: What is a Supervisor?
Chapter 1: The Role of the Supervisor
PART TWO: Modern Supervision Challenges
Chapter 2: Ensuring High Quality
Chapter 3: Working with Teams
Chapter 4: Meeting High Ethical Standards
Chapter 5: Using Modern Technology: Focus on the Internet
Chapter 6: Managing Diversity
PART THREE: Functions of the Supervisor
Chapter 7: Reaching Goals and Objectives
Chapter 8: Organizing and Authority
Chapter 9: The Supervisor as Leader
Chapter 10: Problem Solving and Decision Making
PART FOUR: Skills of the Supervisor
Chapter 11: Communication
Chapter 12: Motivating Employees
Chapter 13: Improving Productivity
Chapter 14: Supervising "Problem" Employees
Chapter 15: Managing Time and Stress
Chapter 16: Managing Conflict and Change
PART FIVE: Supervision and Human Resources
Chapter 17: Selecting Employees
Chapter 18: Providing Orientation and Training
Chapter 19: Appraising Performance
Chapter 20: The Impact of the Law

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Beyond Sweatshops: Foreign Direct Investment and Globalization in Developing Nations

Author: Theodore H Moran

The expansion of foreign direct investment (FDI) in manufacturing and assembly has raised concerns that workers may be exploited in developing economies while jobs are drained from developed economies at home. In Beyond Sweatshops. Theodore Moran shows how the dangers associated with FDI can be avoided and the globalization process turned into a win-win outcome for workers and communities in both developed and developing countries. The effects of trade liberalization have been widely studied, yet the impact of FDI is less well known. By filling in gaps in evidence and analysis, Moran provides a foundation for understanding the effects of globalization of industry on workers, firms, and communities in home and host countries.

Foreign Affairs

Critics often charge Western firms with exploiting workers in poor countries through low pay and dire conditions. Here Moran evaluates these claims and appraises the arguments for an international agreement on minimum labor standards and on the mechanisms that would enforce them. He is pessimistic about the prospects for reaching agreement with developing countries beyond the International Labor Organization's four core labor standards, and he doubts formal mechanisms could help the workers they targeted even if they were agreed upon. He argues that foreign direct investment (FDI), in contrast, is highly beneficial to host countries, especially if it is closely integrated with parent firms. He also finds that FDI generally improves conditions of local workers, especially skilled workers. Although instances of harsh labor conditions can be found, senior management officials will correct them once they (and the public) become aware of them. The author concludes that the best approach to improving labor conditions in foreign firms in poor countries is a voluntary one, in which firms publicly state their policies and are held to them through transparency and public accountability.