Staying Small Successfully: A Guide for Architects, Engineers, and Design Professionals
Author: Frank A Stasiowski
Making smaller A/E/C firms more productive and more profitable
Want to do big things with a small company? This no-nonsense guide shows leaders of smaller architecture, engineering, and design firms how to compete successfully against larger organizations without becoming one of them. It demonstrates how a smaller firm can position itself to bring more value to its clients, operate over a larger geographical area, and develop a strategic plan for increasing revenues and profits.
Featuring new chapters on forming strategic alliances and maximizing the benefits of information technology, this new edition presents updated case studies of more than fifty small design firms. These firms have achieved remarkable success and handled large contracts with limited staff, and the case studies illustrate how they learned to:
• Anticipate client needs and meet them in advance
• Narrow the target market and expand the client base
• Leverage core competencies to create powerful marketing tools
• Establish strategic partnerships
• Survive and thrive during an economic downturn
Read Staying Small Successfully, Second Edition and follow its recommendations one step at a time. Your company will stay small, but your business, your revenues, and your profits will soar.
Table of Contents:
Foreword | xi | |
Acknowledgments | xiii | |
Introduction | 1 | |
New Opportunities for Success | 1 | |
We're in an Industry Sea Change | 2 | |
Identify Your Smarts | 2 | |
Develop Leaders in Your Firm | 3 | |
Be Proud of Who You Are | 3 | |
Reference | 3 | |
Chapter 1 | Planning and Strategy | 5 |
The Need for Vision | 6 | |
Defining a Vision | 7 | |
The Concise Written Vision | 9 | |
Elements of a Plan | 9 | |
Conducting a Planning Meeting | 34 | |
Repeat the Process Periodically | 37 | |
Success Challenges | 43 | |
References | 43 | |
Chapter 2 | Focusing Your Practice | 45 |
Advantages of Focusing the Practice | 46 | |
Steps to Focusing | 46 | |
Success Challenges | 86 | |
References | 86 | |
Chapter 3 | Strategic Alliances | 87 |
The Unique Rewards of Strategic Alliances | 89 | |
Communication Is the Key | 93 | |
Framing a Strategic Alliance | 93 | |
Success Challenges | 94 | |
Reference | 94 | |
Chapter 4 | Servicing the Client | 95 |
Service versus Design | 98 | |
Little Things That Count Big | 99 | |
Responsiveness | 105 | |
Project Management | 105 | |
Quality Control | 119 | |
Quality Control for the Actual Work | 126 | |
Innovate Even Normal Activities | 134 | |
Success Challenges | 136 | |
References | 136 | |
Chapter 5 | Personnel | 137 |
Hiring | 137 | |
Controlling Your Ego | 138 | |
How to Attract Top People | 139 | |
Develop Top Performers from Within | 141 | |
Announce Positions Within | 146 | |
Delegate! | 146 | |
Probation Period | 151 | |
Fire Incompetents | 151 | |
Employment Contracts | 152 | |
Success Challenges | 157 | |
References | 157 | |
Chapter 6 | Compensation | 159 |
Motivating Design Professionals | 159 | |
Benefits | 163 | |
Timing Pay Raises | 164 | |
Incentive Compensation | 165 | |
Career Tracking | 171 | |
Creating an Atmosphere of Achievement | 171 | |
Success Challenges | 173 | |
Reference | 173 | |
Chapter 7 | Managing the Bottom Line | 175 |
Simplified Financial Planning | 177 | |
Budgeting | 177 | |
Key Financial Measures | 184 | |
Profit Is Everything | 192 | |
Sharing Financial Information | 201 | |
Success Challenges | 201 | |
Chapter 8 | Information Technology | 203 |
Developing Your Strategic Information Technology Plan | 206 | |
Understand Your Systems | 208 | |
Standard Issues | 209 | |
Computer-Aided Drafting and Design (CADD) | 212 | |
Virtual Reality | 217 | |
Using Your Computer as a Presentation Tool | 219 | |
Collaborative Computing | 220 | |
From Internet to Extranet | 222 | |
Internet/Intranet Strategies | 223 | |
Implementation Issues | 225 | |
Success Challenges | 226 | |
References | 226 | |
Chapter 9 | Growth | 227 |
Benefits of Small Firms | 227 | |
Defining Your Growth | 229 | |
When to Grow | 229 | |
Ways to Grow | 230 | |
Growth Rate | 232 | |
Stages of Growth | 232 | |
Risks Inherent in Growth | 234 | |
Success Challenges | 234 | |
Chapter 10 | The Psychology of Winning | 237 |
Ownership Transition | 238 | |
Competing with Your Peers | 239 | |
Success Challenges | 244 | |
Chapter 11 | Do's and Don'ts of Success | 247 |
Do's | 247 | |
Don'ts | 261 | |
A Final Word | 268 | |
Success Challenges | 268 | |
Appendix A | Buy/Sell Agreements | 271 |
Appendix B | Preparing Your Marketing Plan: Techniques and What to Include | 301 |
Appendix C | Is Your Cover Letter Making a Difference? | 305 |
Recommended Reading | 309 | |
Index | 311 |
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Rethinking the East Asian Miracle
Author: Joseph E Stiglitz
This volume provides highly illuminating, analytic perspectives on key facets of the East Asian economies. It discusses weaknesses in the financial sector, corporate governance, exchange rate and trade policies, regulatory capability, and proposes remedies. Rethinking the East Asian Miracle is an indispensable book for all those with an interest in East Asia's prospects in the early decades of the new century.
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