Handbook for the New Health Care Manager
Author: Donald N Lombardi
It has been nearly a decade since the first edition of the Handbook for the New Health Care Manager was published. During that time, dramatic changes have taken place in the health care industry and particularly in health care management. Written as a hands-on guide for both novice and seasoned managers, the Handbook for the New Health Care Manager, Second Edition offers a wealth of practical strategies, procedures, and methods that are designed to meet the myriad challenges of today's health care marketplace. This thoroughly revised and updated edition features new information on numerous topics.
Doody Review Services
Reviewer: Dale W. Davenport, BS, MHSA (Creighton University Medical Center)
Description: This is a comprehensive management primer for the new healthcare supervisor and an up-to-date ready reference for the seasoned veteran. The book provides practical insights, effective strategies, and relevant tools for dealing with the myriad of issues confronting the healthcare manager.
Purpose: The principal purpose is to provide field-proven methods to analyze and effectively address critical management and leadership challenges confronting the new manager. The author attempts to provide a template to assist the newly appointed manager in analyzing the performance of the organization. The author then offers a framework for addressing organizational and individual performance deficiencies. This book very capably accomplishes its purpose. It provides practical and realistic solutions to serious problems that all managers will face throughout their management tenure. The author avoids theoretical discussions regarding the differences between management and leadership. Instead, he maintains a keen focus on addressing everyday problems and offers realistic solutions that can be implemented immediately. I found the chapters on how to deal with non-players and ineffective performers to be extremely useful.
Audience: Although the book (and the title) focus on the new healthcare manager, the audience clearly includes experienced managers who need a refresher course to refine their problem-solving skills. After 25 years of healthcare management experience at all organizational levels, I found the book to be extremely useful in reassessing my analytical and personnel management skills. The author is a noted consultant in healthcare management. I have read several of his books and consider this to be one of the most relevant and useful. He offers keen insights in addressing common and complex problems that all healthcare managers must confront daily.
Features: I particularly like the well-indexed table of contents that enables readers to quickly identify the subject of their concern. The appendixes are also valuable reference tools that offer a streamlined approach to deal with varied issues including analyzing organizational effectiveness and conducting meaningful personnel performance reviews. There is also a very useful guide to improve the manager's skill in selecting the best employees.
Assessment: Although there are many excellent books to help the new manager better understand the healthcare environment, I know of no book that better prepares the new manager to hit the ground running. This book will have a prominent spot on my reference shelf.
Booknews
Offers practical strategies, procedures, and methods for leading within a health care organization, providing guidelines for goal setting and performance assessment, effective use of e-mail, and encouraging employee accountability and innovation. The second edition adds chapters that address the charge of the health care manager to negotiate issues, introduce change, and handle the resistance and nonperformance of marginal staff members. Annotation c. Book News, Inc., Portland, OR (booknews.com)
Rating
3 Stars from Doody
Table of Contents:
| Preface | ||
| Acknowledgments | ||
| The Author | ||
| Pt. 1 | Health Care Leadership Imperatives | 1 |
| 1 | Understanding and Undertaking the Role of Health Care Manager | 3 |
| 2 | Making the Transition | 29 |
| 3 | Establishing a Progressive Work Environment | 57 |
| 4 | Managing the Nonplayers | 87 |
| 5 | Leading Through Conflict, Change, and Crisis | 114 |
| 6 | Orchestrating Progressive Team Action and Individual Performance | 136 |
| 7 | Strategic Analysis and Decision Making | 168 |
| 8 | Exemplifying Leadership Presence and Guidance | 195 |
| 9 | Case Study: Carolina Hospital Student Health Center | 209 |
| Pt. 2 | Management Strategies | 231 |
| 10 | Encouraging Creativity | 233 |
| 11 | Selecting and Hiring Top Performers | 256 |
| 12 | Performance Evaluation | 288 |
| 13 | Negotiation Strategies | 310 |
| 14 | Balancing "Administrivia" and Progressive Action | 335 |
| 15 | Education and Development | 357 |
| 16 | Communication | 380 |
| 17 | Case Study: Jersey Medical Center Community Relations Office | 403 |
| Pt. 3 | Resources | 427 |
| App. A | Analytical Planning and Decision-Making Tools | 429 |
| App. B | Structured Selection and Behavioral Interviewing System | 441 |
| App. C | Mentoring and Management Guidesheets | 457 |
| Index | 491 |
New interesting book: Economics or The Change Leaders Roadmap
Designing and Leading Team-Based Organizations: A Workbook for Organizational Self-Design
Author: Susan A Mohrman
Proven-to-work tools for building or fine-tuning teams
The authors of Designing Team-Based Organizations present hands-on guidance for establishing or refining teams in organizations where they carry out the core work process.
Though teams are fast becoming the basic foundation of businesses and other organizations, surprisingly few resources are available to help managers, leaders, and design teams organize an entire business or business unit around teams. In response to requests from their consulting clients, including Texas Instruments and Honeywell, the Mohrmans developed these step-by-step materials to accomplish just that.
The workbook is a practical guide that combines basic concepts with dozens of valuable worksheets that team organizers can use to create a viable design plan. Attractively designed with clear graphics, sidebars, to-do lists, and diagnostic aids, the workbook details planning, design, goals, decision-making, communications, leadership roles, performance management, and more. The facilitator's guide outlines how to use the workbook with groups so that unit managers, project managers, design professionals, and human resource staffs can work efficiently with their management teams to transform their groups into teams.
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