Understanding Organizational Behavior
Author: Debra L Nelson
Study the scholarly foundations upon which the science of organizational behavior is built. Open a window that allows you to closely examine the realities of contemporary life in organizations today. See how to transform business challenges into personal opportunities and organizational advantages. Discover all of this and more with the insights found in Nelson/Quick's UNDERSTANDING ORGANIZATIONAL BEHAVIOR, 3E. This well-respected text builds upon a powerful theme of change to clearly demonstrate how change not only affects attitudes and behaviors within an organization, but also offers new opportunities and experiences for those who can learn how to profit from its potential. This edition addresses timeless organizational behavior topics, such as motivation, leadership, teamwork and communication, as well as some of the emerging issues shaping the field of organizational behavior today. Supporting themes focus on the challenges and opportunities within globalization, diversity, and ethics today. You learn not only the concepts and theories that help enhance the management of human behavior at work, but also learn how to practice these skills. Numerous intriguing examples—including four new focus companies presented at the beginning and end of each chapter—demonstrate, in depth, how theories and research apply and translate into practical skills. New Discussion and Communication Questions and Ethical Dilemmas bring issues of ethics, personal integrity, and character to the forefront. You learn how to answer today's demands on the individual to learn, grow, and adjust as this book equips you for success within today's changing world of work.
Go to: Macroeconomics or The Restaurant
Six Sigma Quality Improvement with MINITAB
Author: G Robin Henderson
Quality Improvement should be something everyone strives to achieve in the workplace, whether in manufacturing, services or healthcare. There are numerous strategies for Quality Improvement, but none to rival Six Sigma, both in terms of growing popularity, and the emphasis that it places on the use of statistical methods. Six Sigma Quality Improvement with MINITAB explains the most important statistical methods employed in Six Sigma and demonstrates their implementation via the very popular, and user-friendly, statistical software package MINITAB (Release 14).
• Introduction to key statistical methods for Quality Improvement using MINITAB.
• Minimal prior knowledge of statistical methods and no prior knowledge of MINITAB assumed.
• Easy-to-follow guidance for Six Sigma Green and Black Belts and others involved in Quality Improvement.
• Provides informative follow-up exercises, from a wide variety of scenarios, on each topic.
• Employs random data generation in MINITAB to aid understanding of key statistical concepts.
• Supported by a Website featuring data sets for download and notes and answers for the follow-up exercises.
• Developed from the author’s wealth of experience gained from many years working both in education and consultancy.
This book will be of great value to Six Sigma practitioners, as well as those employing other strategies for Quality Improvement. Furthermore, students of Quality Improvement and anyone with an interest in data analysis and statistical methods and their implementation via MINITAB software will find this book invaluable.
Table of Contents:
| 1 | Introduction | 1 |
| 2 | Introduction to MINITAB, data display, summary and manipulation | 11 |
| 3 | Exploratory data analysis, display and summary of multivariate data | 57 |
| 4 | Statistical models | 83 |
| 5 | Control charts | 123 |
| 6 | Process capability analysis | 165 |
| 7 | Process experimentations with a single factor | 185 |
| 8 | Process experimentation with two or more factors | 269 |
| 9 | Evaluation of measurement processes | 347 |
| 10 | Regression and model building | 367 |
| 11 | More about MINITAB | 399 |
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