SPC Simplified or Workplace Plus 1 with Grammar Booster

SPC Simplified: Practical Steps to Quality

Author: Robert T Amsden

This best-seller is now newly updated to reflect the changing environment in manufacturing organizations - including the changing roles of operators or line workers, the use of cross-functional teams to solve problems and the shift away from quality control departments and toward total quality management systems.

The formula that works so well for SPC Simplified has been untouched - it's still a hands-on manual with practice problems in each module. Written in clear language, it simplifies the essentials for monitoring, analyzing, and improving quality. No mathematical background is needed.

You'll learn how to set up and use variable control charts and attribute control charts, and how to analyze frequency histograms, machine and process capability. New sections cover such problem-solving tools as checksheets, flow charts, and scatter diagrams. The final module examines how the tools of SPC are used in organizations committed to TQM and continuous improvement.

Table of Contents:

Preface
Introduction

MODULE 1 - BASIC PRINCIPLES
Causes of Variation
Tools of Quality
The Histogram or Frequency Distribution
The Control Chart
Variables Charts
Attribute Charts
Summary

MODULE 2 - FREQUENCY HISTOGRAMS AND CHECKSHEETS
What is Variation?
Frequency Histograms
Constructing a Frequency Histogram
Some Cautions
What Frequency Histograms Tell You About Underlying
Frequency Histograms
Frequency Histograms in Production Situations
Checksheets
Summary
Practice Problems

MODULE 3 - VARIABLE CONTROL CHARTS
Using Average and Range Charts That Are Already Set Up
Interpreting Average and Range Charts
Other Signs of a Process Out of Control
Sources of Assignable Causes
Ranges Outside Control Limits
Setting Up Average and Range Charts
How to Use Control Charts in Continued Production
Median and Range Charts
Developing a Median and Range Chart
Individual and Range Charts
Developing an Individual and Range Chart
Control Limits
Summary
Practice Problems

MODULE 4 - ATTRIBUTE CONTROL CHARTS
Why Use an Attribute Control Chart?
Percent Defective p-Charts
How to use p-Charts
Interpreting Percent Defective p-Charts
Percent Defective, p, Inside Control Limits
Percent Defective, p, Outside Control Limits
Other Indications of Out-of-Control Processes
Types of Assignable Causes
Setting Up Percent Defective p-Charts
How to Use a Newly Developed p-Chart in Continued
Production
The np-Chart
Setting Up the Chart
c-Charts
How to Use c-Charts
Interpreting c-Charts
Summary
Practice Problems

MODULE 5 - MACHINE AND PROCESS CAPABILITY
Machine Capability
Average and Range Chart Method
Limits for Individuals
The Probability Plot
Estimating the Proportion of Parts Out of Specification
Process Capability
Capability Index
Capability Ration
Summary
Practice Problems

MODULE 6 - QUALITY PROBLEM-SOLVING TOOLS
Brainstorming - A Downpouring of Ideas
What is Needed for Brainstorming?
How Does a Brainstorm Work
Prodding Techniques
Completing the Brainstorm - A Thorough Soaking
Difficulties With Brainstorming and What to Do About
Them
Cause and Effect Diagrams - Organizing the Brainstorm
Why Use the C and E Diagram?
How to Construct the Cause and Effect Diagram
Types of Cause and Effect Diagrams
Pareto Analysis
How to Construct a Pareto Diagram
How to Interpret a Pareto Diagram
Process Flow Charts
Process Flow Chart Symbols
Constructing a Process Flow Chart
How to Use the Process Flow Chart
Scatter Diagrams
When to Use a Scatter Diagram
How to Construct a Scatter Diagram
Summary
Practice Problems

MODULE 7 - ELEMENTS OF A TOTAL QUALITY MANAGEMENT SYSTEM
What is TQM?
Keys to TQM
Continuous Improvement
Plan
Do
Check
Act
The Malcolm Baldrige National Quality Award
Quality Management Standards

MODULE 8 - SOLUTIONS TO PRACTICE PROBLEMS

Glossary of Terms
Recommended Reading and Resources
Appendix: Factors and Formulas Index

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Workplace Plus 1 with Grammar Booster

Author: Joan M Saslow

Workplace Plus, an innovative four-level standards-based English course, readies adults for self-sufficiency in the three principal areas of their lives: the workplace, the community, and the home. Workplace Plus integrates the CASAS life skill competencies and SCANS Competencies and Foundation Skills with a complete language syllabus and relevant and practical social language. Now with a Grammar Booster that provides extra practice beyond each lesson.

Workplace Plus 1, by Joan Saslow and Tim Collins, is written for beginning learners. It rapidly enables them to:

• understand spoken and written general employment-related language.
• communicate in their own words outside of an English class.
• understand the culture and behavioral expectations of their new environment and workplace.

Workplace Plus is correlated to the following national standards: SCANS Competencies and Foundation Skills, CASAS Life Skill Competencies, and EFF Content Standards.